Delivery Service
Shipping Methods (Current Availability)
Shipping Methods (Current Availability)Regular Airmail and Express Courier. Both of the methods are equally rigorous and dependable, with differences that concern only the geographical area of service application and the range of services provided, which further translates into the price gap. Here is what you can choose from:
- Regular Airmail (10-21 days) $15,00
- Express Courier (8-14 days) $25,00
Regular Airmail ships internationally and has a limited number of services, while Express Courier is available only for U.S. based customers and provides additional services like order tracking, rescheduling, overnight delivery, etc.
You can qualify for free shipping if you meet the following criteria:
- Orders for $150,00 and above qualify for a free delivery by Regular Airmail;
- Orders for $300,00 and above qualify for a free delivery by Express Courier.
Billing Address And Delivery Address
Note that in case your shipping address is different from your billing address (the address to which the invoice will be sent), you should fill out the corresponding boxes on the Checkout page.
The difference between the billing address and the delivery address is that the former is used for the billing purposes, as the name itself implies, and we will send the invoice to it upon the order completion. Shipping address is the one that will be used for the actual delivery of goods.
Delivery Terms
When ordering, you can choose to get your products delivered by the proposed shipping lternatives when completing your online purchase. You must enter the requested information for us to be able to make the delivery (e.g., your name, address, etc.).
For orders starting from $150, shipping is free. Delivery can only be made to most overseas destinations since we ship internationally, but you should make sure your country of residence is on the list.
Since products sent by post may be sensitive to e.g. certain temperature excursions, it is therefore important that your mailbox is emptied every day when you are expecting delivery from us. In case you have mail slots in your apartment, please note that medicine should be kept out of reach of children and pets.
An order is expected to be delivered on the date specified in terms for the the chosen delivery method. If it happens that the current product is not in stock, your order usually the next working day (or as soon as the product is in stock). If the current item is out of stock and the supplier has ceased to provide product My Canadian Pharmacy no obligation to complete the order. Deliveries to the rural areas with rural areas may take longer.
Our Drugstore is not responsible for any mishandling, failure to deliver or any other issue that occurs due to a malfunction of the delivery service chosen by customer. We recommend that you buy shipping insurance ($4.95) in order to protect your order from any such shortcomings and have your order reshipped with a 100% guarantee by our service. You can qualify for a free insurance placing an order for $200,00 and above.
Return Policy
As a customer, you always have 14 days by law on distance contracts and off premises. The withdrawal period begins to run from the day you received the product. If you have handled the product to a greater extent it will be necessary to determine the details and establish whether customer is entitled to a reimbursement of up to 100% from our company. A reimbursement is determined for each case individually depending on the type of product you purchased and the impairment caused by handling. For instance, hygiene and products in the packaging reimbursement is 100% in case the seal or the package is broken. Be ready to communicate the details of your order to our customer support representative. Note that certain products cannot be returned according to the existing regulations.
Delivery confirmation will be sent with or presented as evidence that you purchased the product at our pharmacy. You stand the cost of return and are responsible for the product until it arrives back to us. When exercising the right of withdrawal, the return form that was sent with the order used.
If you use your right you will get a refund as soon as possible and at the latest within 14 days from our pharmacy received notice from you that you wish to exercise your right of withdrawal provided My Canadian Pharmacy received the goods back, or proof that you sent back the goods. Reimbursement is fulfilled within 7 bank days and is made to the card you used as your payment method.